Join AlphaKOR as a Bilingual IT Support Specialist, focusing on remote troubleshooting and customer service excellence. Take the next step in your career within a vibrant company culture.

In this role, you will address technical issues remotely, supporting both customers and co-workers at AlphaKOR. Candidates should offer solid bilingual communication skills and demonstrate effective self-management. Your responsibilities will involve troubleshooting VPNs, firewalls, and virtualization solutions, ensuring a seamless customer experience.

Key Responsibilities:
Resolve technical issues for staff and customers
Communicate clearly for client and team satisfaction
Write qualified documentation for administration
Handle tickets for workstations and related tech
Follow up post-resolution for user satisfaction

Requirements:
University or College degree in relevant discipline
One year of field experience preferred
Robust written and verbal skills in English and French
Knowledge of servers and network troubleshooting
Ability to self-manage tasks efficiently

Make a meaningful impact in IT with AlphaKOR; your skills will make a difference!
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📌 Remote It Support Specialist Bilingual Windsor
🏢 AlphaKOR
📍 Windsor