Advance your career as a Bilingual Senior Analyst with Tangerine, Canada's leading digital bank. Focus on AI Enablement and enhance customer experiences in a team-oriented role.

In this pivotal position, you will support the Operations Strategy & Enablement team by executing the AI Enablement roadmap. Your work will involve gathering requirements, analyzing data, and delivering insights to improve client self-serve experiences. Contributing to a culture of innovation, you will ensure compliance with regulations while empowering your team to achieve their best work.

Key Responsibilities:



• Champion a customer-focused culture and deepen client relationships • Document client flows and maintain delivery materials • Analyze AI program performance and consolidate data trends • Monitor KPIs for AI-enabled channels and document metrics • Prepare concise stakeholder communications and presentations

Requirements: • Post-secondary degree or equivalent experience in a related field • 3-5 years in analytics or digital roles, preferably in financial services • Strong analytical skills to interpret complex data • Bilingual proficiency in French and English • Excellent written and verbal communication skills

Utilize your analytical skills and bilingual proficiency to enhance customer experiences and lead AI initiatives at Tangerine. #J-18808-Ljbffr

📌 Bilingual Analyst for Channels at Tangerine (Winnipeg)
🏢 Tangerine Bank
📍 Winnipeg