Support government services at Staples with our Customer Support Specialist role. Provide expert assistance and enhance customer experiences with ServiceOntario services in your local store.

As a Customer Support Specialist for Staples Canada, you'll engage directly with ServiceOntario systems to deliver stellar service to customers. This role is ideal for a detail-oriented individual with 1-2 years of customer service experience. Your responsibilities will include answering customer inquiries, managing escalated concerns, and maintaining brand standards.

Key Responsibilities: • Offer knowledgeable, respectful service to all customers • Communicate services, fees,



and eligibility openly • De-escalate concerns and refer customers as needed • Complete Ground Control activities for lobby readiness • Train recent associates through peer learning

Requirements: • 1-2 years of customer service experience • Ability to communicate effectively across mediums • Attention to detail for accurate data handling • Proficient with Microsoft Office and databases • Bilingualism in English/French preferred

Elevate customer experiences by providing comprehensive support and detailed service solutions at Staples. #J-18808-Ljbffr

📌 Customer Support Specialist at Staples (Winnipeg)
🏢 Staples
📍 Winnipeg