The Installation Supervisor is responsible for mentoring and overseeing the office installation teams. This position can have between 5 and 10 direct reports and will support the Operations/Installation Manager while serving as a field change agent to help improve overall communication, project execution, and efficiency with Installation Technicians.WHO WE AREAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award‑winning managed services.Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.WHAT YOU'LL DOThe Installation Supervisor is responsible for mentoring and overseeing the office installation teams. This position can have between 5 and 10 direct reports and will support the Operations/Installation Manager while serving as a field change agent to help improve overall communication, project execution, and efficiency with Installation Technicians.Day-To-Day ResponsibilitiesSupport all types of technical escalations from the field team and work with other team members on resolutions as neededConduct quality control visits during and post‑installation/commissioning and report findings to project teams and managementConduct pre‑installation site surveys as neededCoordinate and manage installation activities, including all outsourceor sub‑contract work in support of project installation activitiesDevelop a thorough understanding of project requirements and objectives including, but not limited to contractual, technical, schedule, construction coordination, materials, personnel, and scope of workSupport and contribute to process improvement initiativesDemonstrate installation tasks for audiovisual projects including, but not limited to:



pulling cable, cable termination, and equipment mountingRead and interpret electronic schematics and architectural blueprintsTravel to various job sitesMentor and support Installation Technicians through their designated learning development plansWHAT WE'RE LOOKING FORMust-HavesAbility to implement and manage the activities of an installation workforce through recruiting, training, scheduling, and best‑practices techniquesAbility to lead a cohesive team, create alignment among management, and attract and develop staff to create a team‑oriented and collaborative environmentAbility to guide team members towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasksProven ability to significantly contribute toward or lead operation initiatives with a results‑oriented approachKnowledge of basic signal flow for audio, video, and controlFamiliarity with AV or other electromechanical systemsExceptional strategic thinking and structured problem‑solving skillsExcellent communication and interpersonal skills, both verbal and writtenExcellent capability to switch tasks while adapting to changing prioritiesAbility to negotiate conflict and maintain strong working relationships with people at all levels of the organizationEnthusiastic self‑starter capable of working independently and ensuring to meet deadlinesAbility to use hand and power tools in a safe and efficient mannerAbility to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel,



or operate standard office equipmentValid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL driving standardsMinimum High School Diploma or equivalentNice-To-HavesCurrent OSHA 30 certificationBachelor’s Degree in Business or a related fieldDemonstrated knowledge and experience with construction or project management theory and best practicesMinor control system and DSP programming capabilities including changes and troubleshootingExtensive experience developing and implementing business processes and streamlining operationsWHY YOU'LL LIKE WORKING HEREEnjoyable and dynamic company cultureWorld class tools to help you succeed in your career with AVI SPLRobust onboarding plan including job shadowingTraining and professional development opportunitiesOn‑site training and other learning opportunitiesPaid holidays, stat days and flex daysCompetitive wagesMedical benefits, including vision, health, dental and RRSP matchingMORE ABOUT USAVI-SPL is committed to fostering an inclusive, equitable, and accessible workplace. We are an equal prospect employer and encourage applications from all qualified individuals.All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex (including pregnancy), sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other characteristic protected by applicable federal or provincial legislation.AVI-SPL is committed to providing accommodations for applicants with disabilities throughout the recruitment and selection process, in accordance with applicable accessibility legislation. Accommodations are available on request for candidates taking part in all aspects of the hiring process.AVI-SPL reserves the right to alter work hours and work location as necessary, in accordance with applicable employment standards legislation. Work hours may vary based on client requirements and may include travel to various locations in support of the

📌 Installation Supervisor (Markham)
🏢 AVI-SPL
📍 Markham