05 Sep
|
Siemens Healthineers
|
Alberta
05 Sep
Siemens Healthineers
Alberta
Make an impact in healthcare as a Regional Support Service Technician at Siemens Healthineers. Focus on MI-SPECT equipment, remote diagnostics, and leadership in technical support.
In this position, you'll play a crucial role in supporting healthcare professionals by providing expert technical assistance for Siemens MI-SPECT systems. Your tasks will include troubleshooting complex issues, mentoring team members, and engaging in effective communication with field representatives. Also, you will drive solutions that enhance our service reputation and outcomes.
Key Responsibilities:
• Document and analyze customer service inquiries
• Conduct remote diagnostics on MI-SPECT units
• Lead proactive problem-solving initiatives
• Guide and mentor technical support teams
• Ensure adherence to customer KPIs and expectations
Requirements:
• Associate's degree or vocational training in relevant fields
• Expertise in Siemens MI-SPECT equipment (10 years)
• Familiarity with DICOM and Microsoft applications
• Fluency in both English and Spanish
• 10% travel required for client support
Contribute your skills and expertise to transform patient care as part of the Siemens Healthineers team.
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📌 Siemens Healthineers Technical Support Specialist (Alberta)
🏢 Siemens Healthineers
📍 Alberta