Become a Technology Analyst at Columbia Forest Products, focusing on delivering exceptional IT support services and improving end-user computing. This role requires bilingual proficiency in English and French.

In this position, the analyst will be integral to the IT team, providing key technical support to staff at various locations. Responsibilities range from remote assistance to hardware troubleshooting and ticket logging, as well as developing IT solutions aligned with organizational goals. Your expertise in problem-solving and communication will significantly impact the performance and security of IT systems.

Key Responsibilities:
• Offer second-level IT support to all employees
• Troubleshoot software and connectivity issues




• Track IT equipment and manage asset inventory
• Collaborate with cross-functional teams on projects
• Document and share solutions to common issues

Requirements:
• 3-5 years experience in IT support
• Solid knowledge of Windows OS and Office applications
• Robust analytical and troubleshooting skills
• Bilingual in English and French
• Willingness to travel domestically and internationally

Support Columbia Forest Products by enhancing IT services and ensuring seamless computing experiences for all users.
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📌 Columbia Forest Products Technology Analyst (Ontario)
🏢 Columbia Forest Products
📍 Ontario