Elevate client relationships and team performance as a Client Success Manager at Long View in Calgary. Shape service excellence while driving business outcomes in a people-first IT environment.
As a Client Success Manager, you will lead a dedicated team that ensures exceptional service delivery for our clients. With over ten years in a client-facing IT role, your expertise will drive growth, operational excellence, and financial performance. This managerial role involves owning client experiences and developing your team's capabilities.
Key Responsibilities:
• Lead and mentor a high-performing team
• Ensure successful service delivery across client portfolios
• Foster trusted relationships with key stakeholders
• Manage financial performance,
including budgeting
• Drive operational excellence and continuous improvement
Requirements:
• 10+ years in consulting or technology services
• 5+ years in a leadership role with people management
• Experience in ITIL-based service management
• Proven track record in service delivery for enterprises
• Solid client relationship management skills
Transform client experiences and business results through effective leadership and collaboration at Long View.
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📌 Client Success Manager at Long View (Alberta)
🏢 lvs1
📍 Alberta