Summary of Duties

Provides support primarily to the Managers and Coordinators. This individual will provide customer service-oriented support across the entire geographical area that is serviced by Sunnybrook Regional Base Hospital Program. Ensure that all documentation relating to education and certification is maintained as per policy:
Prepares required documentation for paramedic certification (OSCE) events.
Maintains data related to paramedic and education databases.
Reviews paramedic recent hire documentation and follows up with referral sources and/or others to obtain missing information within the defined timelines.
Meetings: schedule and coordinate meetings, take minutes and prepare all associated documentation.
Completes data entry in relevant information systems as required.
Maintains accurate paramedic records.
Responds to enquiries, telephone calls, and voicemail messages in a timely manner.
Filing/sorting/faxing reports as required.
Other duties as required.

Qualifications/Skills:
Requires successful completion of a one (1)



year Secretarial program/diploma at the community college level
Minimum of two (2) years related practical experience or the equivalent combination of education and experience
Prior experience as a secretary in a quick-paced setting with students/professionals.
Working knowledge of a learning management system;
Working knowledge of Microsoft365
Typing 40 net w.p.m. with maximum 5% error rate for data entry
Demonstrated effective organizational and time management skills
Demonstrated critical thinking and problem-solving skills
Demonstrated excellent interpersonal, verbal and written communication skills
Strong organizational skills in order to meet deadlines
Ability to work efficiently, independently and collaboratively in a fast paced, flexible team setting
Ability to adapt to change and implement plans and processes to meet the evolving needs of the program.
Demonstrated satisfactory performance and attendance required

📌 Administrative Clerk Regional Base Hospital Program Regular Full Time 2026 18678 Toronto
🏢 Sunnybrook Health Sciences Centre
📍 Toronto