Join Scotiabank as the Performance and Insights Manager to enhance client relationships in Toronto. Your focus on metrics and analytics will drive channel effectiveness and improvement strategies.

This role demands a proactive approach to performance monitoring, requiring collaboration with technology teams to create user-friendly dashboards. You will also conduct root-cause analyses to identify underperforming segments, fostering an workplace of continuous improvement. Engaging with various stakeholders ensures that your performance insights translate into actionable business strategies.

Key Responsibilities:
• Monitor performance metrics to identify conversion gaps
• Support in-depth analyses on advisor productivity




• Create dashboards that clearly illustrate sales trends
• Develop business cases for performance initiatives
• Drive project intake and governance with stakeholders

Requirements:
• Bachelor’s degree in a related field
• Over 5 years in sales operations or business analytics
• Proficient in using Excel and data visualization tools
• Experience with CRM tools an added advantage
• French language skills are preferred

Bring your insights and analytical expertise to help shape the future success of Scotiabank.
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📌 Performance and Insights Manager Role (Ontario)
🏢 Scotiabank
📍 Ontario