Become the face of social services at the City of St. Thomas as a Customer Service Clerk. This temporary full time position involves front desk duties, clerical work, and providing excellent customer service.

As a Customer Service Clerk at the Social Services Office, you'll enhance client interactions and support daily administrative tasks. This temporary position lasts up to 12 months and involves welcoming clients, explaining services, and managing documentation. You will prioritize confidentiality and efficiently handle clerical duties, ensuring smooth operations within the department.

Key Responsibilities:
• Welcome clients and assess their service needs
• Conduct client intakes and manage paperwork
• Provide responsive customer service to community members




• Record and process payments accurately
• Maintain emergency protocols and respond promptly

Requirements:
• Minimum 1-year College Certificate in Business or related field
• 1-3 years of relevant experience in customer service
• Proficient in word processing and database systems
• Ability to work in stressful situations
• Excellent interpersonal and relationship management skills

Bring your customer service skills and clerical expertise to the City of St. Thomas's Social Services Department.
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📌 Customer Service Clerk at St. Thomas (Manitoba)
🏢 Stthomas
📍 Manitoba