Lead a professional team as a Senior Manager for Applications Support at Citi. Drive operational excellence and ensure compliance with regulations like MiFID II and Dodd Frank.

In this Senior Vice President role, you'll manage the Data - Production Management group, focusing on the stability and data quality of regulatory platforms. Your leadership will influence key business areas while implementing application onboarding standards and managing vendor relationships. Collaborate with cross-functional stakeholders to uphold a licensed client experience.

Key Responsibilities:
• Oversee team management and budget planning
• Maximize operational efficiencies and enhance service levels
• Formulate frameworks for application capacity and throughput




• Guide development teams on stability and performance improvements
• Drive continuous improvement through Root Cause Analysis

Requirements:
• 10+ years in Application Support or Production Support roles
• Robust project management and stakeholder management skills
• Proficient in UNIX/Linux and advanced scripting
• Good SQL skills and experience with data analytics
• Bachelor's degree required; postgraduate preferred

Ensure your expertise in application support and leadership drives success in the vibrant environment at Citi.
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📌 Senior Manager Applications Support at Citi (Ontario)
🏢 Citigroup
📍 Ontario