Become a key driver in client satisfaction as a Senior Customer Success Manager at Dayforce. Enhance enterprise relationships through strategic vision and dedicated support.

In this role, you will work closely with leading enterprise accounts, ensuring they unlock the full potential of HCM solutions. Your expertise will guide clients in long-term engagement and retention while enabling your team to excel. You'll also facilitate community connections to help drive customer advocacy.

Key Responsibilities:
• Manage the entire customer lifecycle and renewal strategies
• Conduct executive business reviews and success scorecards
• Build relationships across multiple organizational levels
• Drive insights from product adoption data into actionable strategies




• Collaborate with leadership on customer success playbooks

Requirements:
• At least 7 years in account management or customer success
• Solid experience with multi-stakeholder customer relationships
• Knowledge of SaaS value realization and retention methodologies
• Excellent analytical and presentation skills
• Familiarity with Salesforce and customer success tools

Lead transformative customer success initiatives and nurture enterprise relationships at Dayforce.
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📌 Dayforce Senior Customer Success Strategist (Manitoba)
🏢 Dayforce
📍 Manitoba