Own day-to-day product work and outcomes for a defined area of Maple's patient access journey
Develop understanding of patients and access barriers through research, data, journey analysis, and direct feedback
Lead features and initiatives from problem definition through launch, measurement, and iteration
Use AI, prototyping, and other tools to test assumptions and help the squad reach working software quickly
Partner with engineering and design to create simple, intuitive patient experiences
Translate patient, healthcare, business, technical, and regulatory constraints into product direction and trade-offs
Identify and validate AI opportunities that improve care navigation or access while balancing value, trust, safety, feasibility, and business impact
Align the squad and cross-functional partners by communicating decisions, progress, risks, and changes
Deliver measurable improvements to how patients find, start, and access care on Maple
Requirements 2+ years of product management experience in a software environment, or equivalent hands‑on experience building and launching AI-enabled digital products in another role
Track record of taking a real user problem or product idea from discovery or prototype through launch and iteration
Comfortable using AI and prototyping tools directly to explore problems, test ideas, and create working versions
Strong problem-solving, prioritization, and product judgment
Ability to define transparent outcomes and make thoughtful trade-offs
Ability to use data, research, and customer insight to make product decisions and measure value




Experience working closely with engineering and design to deliver digital product experiences
Clear communication and stakeholder management skills
Comfort working through ambiguity and complex workflows
Collaborative, resilient, and low-ego approach
Bonus points for experience in healthcare or another regulated industry, consumer products, marketplaces, care navigation, complex platforms or integrations, or building AI products with real users
Offer subject to a criminal record check (EPIC) and identity verification; additional employment or education verification may be conducted depending on role requirements
Core Competencies Demonstrates expertise in product management, particularly in AI-enabled digital products, with a strong focus on user-centered design, data-driven decision-making, and effective stakeholder communication. Proven ability to lead cross-functional teams in delivering measurable improvements in patient access and care navigation.
Highest-signal resume keywords Product Management Experience
AI-Enabled Digital Products
Data-Driven Decision Making
Stakeholder Management
Prototyping Tools
Hard Skills Product Judgment
Problem Solving
Prioritization
User Research
Journey Analysis
Outcome Definition
Trade-Off Analysis
Digital Product Launch
Iteration
AI Opportunity Validation
Soft Skills Clear Communication
Collaboration
Resilience
Low-Ego Approach
Comfort with Ambiguity
Certifications & Qualifications Criminal Record Check (EPIC)
Identity Verification
Industry Keywords Healthcare
Regulated Industry
Consumer Products
Care Navigation
Complex Platforms
Integrations
Tools & Technologies Prototyping Tools
AI Tools

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📌 Product Manager (Ontario)
🏢 Jobtailor
📍 Ontario