Service Manager Stoney Creek, ON
Key Responsibilities ORKIN service managers play a key role in guiding and mentoring Orkin’s technician base while completing a number of activities on a day-to-day basis. One thing is for sure, there is never a “typical” day with us, every day presents challenges our Service Managers love to tackle. Your day may consist of observing technician service delivery and conducting inspections to ensure compliance with quality standards. Attend to and address customer complaints in a timely and skilled manner. Maintain a safe work environment for all personnel and ensure compliance with all policies, as, and regulations. Ensure all branch personnel understand both company and branch objectives. Maintain respectful communication between internal and external customers. Contribute to meeting company objectives; support and strive to meet assigned branch budget. Support and promote sales activity among team members. Support and assist the Branch / Regional Manager in managing the assigned branch. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws, which include interviewing, hiring and training; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and motivating staff.
Essential Qualifications Education: Bachelor's degree or two years of related experience and/or training; or equivalent combination of education and experience.
Experience: Prior service and sales experience. Experience in managing a team of 10+ employees.




Minimum 3 years of experience with Orkin Canada.
Skills: Ability to utilize computers and smart device applications. Strong understanding of the Occupational Health and Safety Act (and regulations). Superior communication (verbal and written), presentation, interpersonal, and time management skills. Adaptability: Prior experience in fast pace time sensitive environments.
Other Requirements Integrity and Legal Compliance: Ability to pass a criminal background check and adhere to non-solicitation policies.
Work Eligibility: Clean Driver's Abstract / Valid Driver License. Pesticide applicators license.
Compensation & Benefits Competitive Salary - $1200 - $1475/week + bonus - our earnings are based on your output.
Vehicle - Use of Company Vehicle, gas card, insurance, etc.
Pension Plan - Secure your future with our employer-supported pension plan.
Comprehensive Health Benefits - Including health dental, vision, life Insurance coverage
Stock Purchasing Plan - Invest in your future with the opportunity to purchase company stock.
Dependent Education Allowance Program - Support for your dependents’ educational expenses.
Career Advancement - We’re committed to helping you grow and advance within the company.
Licensing bonus - bonuses for obtaining additional license related to PestControl Field.
Company phone
Referral bonuses
And more! Why Join Us? We value our employees and are committed to supporting their personal and professional growth. Here’s what you can expect as part of our team:

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📌 Service Manager (Ontario)
🏢 Orkin Canada
📍 Ontario