Elevate customer service and logistics operations at Mondi. This position focuses on enhancing the customer experience for unbleached kraft pulp sales globally.

As a member of the Sales and Supply Chain Team, you will report to the Head of Sales and play a pivotal role in coordinating customer service activities. You'll handle overseas sales orders, manage documentation, and cooperate closely with third parties. Your contributions will also help drive service improvements in line with Mondi’s sustainability goals.

Key Responsibilities:
• Provide exemplary customer service aligned with policies
• Address customer requirements and formulate effective solutions
• Manage order documentation and oversee shipping processes




• Collaborate with sales, logistics, and finance teams
• Involved in service improvement projects

Requirements:
• Post-secondary degree in a relevant field
• Minimum 2 years experience in international logistics
• Proficient with ERP, Excel, and Microsoft Suite
• High standard of confidentiality and professionalism
• Multilingual skills are desirable

Join Mondi in forging a path towards sustainable packaging through unmatched service and logistics coordination!
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📌 Mondi Customer Service and Logistics Role (Alberta)
🏢 Mondi Group
📍 Alberta