Elevate guest experiences at Sweat and Tonic as a Front of House Customer Service Specialist. This part-time position requires a blend of operational support and exceptional member service.
As the first point of contact, you'll play a vital role in creating an environment where wellness and hospitality meet. Responsibilities include greeting members, managing accounts, and ensuring that all areas are maintained to the highest standards. Your multitasking ability and exceptional interpersonal skills will shine in this fast-paced workplace, engaging with both guests and team members effectively.
Key Responsibilities:
• Greet every guest professionally and assist promptly
• Monitor studio and common area standards




• Manage guest accounts and inquiries with precision
• Coach new team members on best practices
• Execute opening and closing studio procedures
Requirements:
• Strong desire to work in the wellness industry
• Exceptional communication and rapport-building skills
• Detail-oriented approach to service delivery
• Ability to multitask and stay composed
• Self-motivated and proactive in problem-solving
Join Sweat and Tonic’s dynamic team, where fitness meets exceptional service.
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📌 FOH Customer Service Specialist (Toronto)
🏢 Sweat and Tonic
📍 Toronto