Elevate your career with CAA ERS as an Emergency Road Services Call Counsellor. Utilize your communication skills to support members in need of immediate assistance.
In this full-time, permanent role, you'll respond to member requests for emergency services, accurately logging details in a windows-based system. It demands multitasking, quick thinking, and an understanding of CAA’s products and services, ensuring members receive prompt and effective help.
Key Responsibilities:
• Professionally respond to emergency requests via phone
• Accurately log member circumstances into the database
• Handle multiple calls with a positive attitude
• Stay updated on CAA products and emergency procedures
• Exercise good judgement in high-pressure situations
Requirements:
• Strong telephone communication abilities
• Multi-tasking adeptness in navigating screens
• Analytical skills for probing information
• Basic computer proficiency
• Valid Class 5 Driver's License
Excel in a challenging workplace while delivering outstanding service to CAA members.
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📌 Emergency Road Services Call Counsellor (Regina)
🏢 Autism Services
📍 Regina