Manage IT Service Management system replacements with a focus on vendor coordination in this ITSM Specialist role. Ensure compliance with Flextrack protocols and meet strict project deadlines.

This role requires managing and supporting ITSM system replacements through a fixed-price assignment. You will evaluate vendor qualifications and coordinate submissions via the Flextrack system. Transparent communication with all stakeholders is critical to ensure timelines and requirements are met.

Key Responsibilities:
• Coordinate ITSM replacement project requirements effectively
• Evaluate vendors based on resource requisition criteria
• Submit all documentation through the designated Flextrack system




• Communicate deadlines and project needs to stakeholders
• Address inquiries through appropriate channels

Requirements:
• Experience with ITSM systems and replacement processes
• Understanding vendor evaluation and resource requisition management
• Proficient in Flextrack vendor management system
• Excellent communication and coordination abilities
• Knowledge of fixed-price contracts preferred

Bring your project management skills in ITSM to ensure successful system transitions.
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📌 IT Service Management Specialist Role (Newfoundland and Labrador)
🏢 vTech Solution
📍 Newfoundland and Labrador