Job Overview Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the data center environment.
Compensation Compensation Range for this Role: $79,000-$127,000 CAD (based on experience)
Work Requirement This role has a hybrid work requirement of 2 days minimum in office per week.
Additionally, this position requires the successful completion of a Government of Canada Reliability Clearance (PERC) as a condition of employment. Candidates must be eligible to obtain and maintain the required clearance throughout their employment.
Must have or be able to obtain security clearance.
Responsibilities Develops or modifies IT Infrastructure to meet business objectives.
Maintains and implements technical solutions, specifications, and documentation for various sized projects or daily support initiatives.
Works with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options.
Provides training and technical support for users with varying levels of IT knowledge.
Completes routine preventative measures (system health checks) and maintains/monitoring network security.
Ability to work a rotational on-call shift and after hours when necessary.
Education & Experience Educational qualifications: Bachelor's degree in Computer Science, Management Information Systems or related fields and/or equivalent combination of education and experience. 3-5 years of experience preferred.
Experienced with Windows Server, Active Directory, SQL Server, Linux, Network, Switching/Routing,



Firewalls, Data Protection, LAN, WAN, MPLS and Monitoring systems.
Install, configure, and maintain switches, servers, firewalls, and hard drives.
Experience building servers and maintaining rack elevation.
Experience designing, implementing and maintaining enterprise scale systems with High Availability Configurations (Clustering, Load Balancing, Fault Tolerance, etc.), Systems Configuration Management, Optimization Tuning, and Monitoring.
Preferred background working in security focused environments with skills in audit remediation and systems hardening.
Experience with scripting, automation a plus.
Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices.
Organize the floor space surrounding data center equipment to allow for accessibility.
Resolve operational, infrastructure or hardware incidents in a data center.
Strong working knowledge of server hardware (rack and blade form factors).
Good understanding of the electrical and mechanical systems used in a data center environment, including Generators, UPS systems, ATS units, PDU/PMM units, and CRAC units.
Skill Competencies Strong analytical, judgment and problem-solving skills. Strong oral and written communication skills. Strong interpersonal skills, interacts will with technical and non-technical clients. Strong working knowledge of data center technologies.
Benefits Medical
Dental
Vision
HSA and FSA
Generous earned time off
401K/student loan repayment
Life insurance & AD&D; insurance
Employee assistance program
Employee stock purchase program
Tuition reimbursement




Performance-based incentive pay
Short- and long-term disability
Robust wellness program
Equal Chance Employer Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law.
Disability Accommodation Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at (phone hidden) or [email protected].
Drug and Tobacco Free Workplace Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring.
Company Overview You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.
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📌 IT Infrastructure Engineer - Data Center (Ontario)
🏢 Nelnet
📍 Ontario