Are you organized, energetic, and excellent with people? Join Neighbourhood Heroes as our

Office Administrator

and help keep our technicians, customers, and office running smoothly every day! What We Offer

Competitive pay and performance incentives Full-time, consistent schedule Overtime opportunities Travel reimbursement when required Seasonal bonuses Supportive team culture and regular team events Job Responsibilities

Coordinate, manage, and schedule daily technician routes Ensure customer notes, job details, and routes are accurate using our app Check vehicles each morning for proper equipment, PPE, signs, and summaries Restock snacks, drinks, and office supplies Manage inbound and outbound customer communication (email, phone, chat, social media) Keep customer info up-to-date in HubSpot (properties, notes, activities) Handle daily office housekeeping and warehouse/bay organization Make outbound calls and emails for seasonal promotions Review overdue invoices and failed payments, and follow up with clients Manage reschedule requests caused by weather, customer needs, or tech availability Oversee mail,



deliveries, and incoming packages Build and maintain a fun, friendly brand voice on Instagram, Facebook, and X Take customer feedback and share it with the team for improvements Support technicians as their main point of contact throughout the day Help owners improve workflows, morale, and customer experience What We’re Looking For

Sales, reception, or customer service experience Post-secondary education (HR, Psychology, Communications preferred, but not required) Strong communication skills (phone, email, social, customer interaction) Tech-savvy with experience using modern tools, CRM systems, and social media High energy and positivity, especially in the mornings Comfortable organizing and directing a team Excellent multitasking and organizational skills Join a team that values energy, organization, and a positive attitude. Help us deliver an amazing experience to both customers and technicians every day.

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📌 Office Administrator (Winnipeg)
🏢 Neighbourhoodheroes
📍 Winnipeg