Provide technical guidance, coaching and management of claims staff
Support the Claims unit and serve as the first line of conversation for the adjudication team
Ensure efficient and prompt service in the investigation, analysis, and settlement of claims
Track Key Performance Indicators
Ensure claims are adjudicated in a timely and accurate manner
Build and maintain team engagement
Collaborate with the leadership team on strategic initiatives and new adjudicating methods
Requirements Post-Secondary Education, ideally in an Insurance focused program or related program
Completed or working towards the CIP designation
Minimum 10 years of experience in the property and casualty industry
Minimum of 3-5 years of claims leadership/mentorship experience
Strong adjusting background with in-depth knowledge of CGL and Auto BI
Strong technical skills with MS Office Suite
Ability to clearly communicate with Claimants, Brokers, and Legal Counsel




Core Competencies Demonstrates extensive experience in claims leadership and mentorship within the property and casualty industry, with a strong focus on effective claims adjudication and team engagement. Proficient in analyzing claims and tracking performance metrics while effectively communicating with stakeholders.
Highest-signal resume keywords Claims Leadership
CIP Designation
Property and Casualty Experience
CGL and Auto BI Knowledge
MS Office Suite Proficiency
ATS Optimization Keywords Hard Skills Claims Adjudication
Claims Analysis
Performance Tracking
Investigation Skills
Settlement Negotiation
Soft Skills Coaching
Communication
Team Engagement
Collaboration
Mentorship
Certifications & Qualifications CIP Designation
Industry Keywords Property and Casualty
Claims Management
Key Performance Indicators
CGL
Auto BI

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📌 Claims Manager – Casualty & Litigation (British Columbia)
🏢 Jobtailor
📍 British Columbia