Elevate your career as a Customer Service Specialist with OTIP Group of Companies. This hybrid role demands exceptional communication and problem-solving skills to provide top-tier support.

Join OTIP Group, operating under a shared mission, where your contributions are valued in a friendly, supportive environment. As a Customer Service Specialist, you will address client inquiries and resolve issues effectively. Your role ensures client satisfaction through understanding needs and successfully handling transactions while adhering to set standards.

Key Responsibilities:
• Manage telephone and written inquiries efficiently
• Resolve product and service problems promptly
• Process endorsements, renewals, and cancellations
• Maintain accurate records and update rate manuals
• Coach fellow team members on service guidelines

Requirements:
• AIC license (level one) needed
• Three years in personal lines and property insurance
• Strong problem-solving abilities
• Intermediate Microsoft Office skills
• French language skills are an asset

Provide outstanding service and bring your expertise to OTIP Group's agile team in this rewarding role.
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📌 Customer Service Specialist at OTIP Group (Alberta)
🏢 Orbit Insurance Services
📍 Alberta