Become a key player at Genesys as a Technical Program Manager driving AI-powered innovations in customer experience. This role emphasizes managing technical programs to improve service delivery.

As a Technical Program Manager, you'll be at the forefront of executing programs that integrate AI and cloud technologies at Genesys. With over 3 years of experience in similar roles, you'll engage with cross-functional teams to ensure programs meet their business objectives while enhancing operational efficiency. This position is crucial for influencing strategies and optimizing delivery processes.

Key Responsibilities:
• Directly oversee technical programs from initiation to delivery
• Promote collaboration among engineering and analytics teams




• Optimize resource allocation and project timelines
• Align stakeholders around essential program priorities
• Leverage data to improve program outcomes and reduce risks

Requirements:
• 3+ years in Technical Program Management or related field
• Proven ability to deliver technical programs on time
• Solid grasp of cloud and distributed systems
• Excellent communication to influence across teams
• Data-driven problem-solving skills

Bring your expertise in Technical Program Management to shape AI-powered solutions at Genesys.
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📌 Technical Program Manager at Genesys AI (Manitoba)
🏢 Genesys Cloud Services
📍 Manitoba