Rokt is hiring a Customer Solutions Specialist to support our Aftersell application for ecommerce partners. You will manage live chat and email queries, provide timely information, troubleshoot issues, and gather product feedback for our teams.
You will collaborate with cross‑functional partners, help with onboarding, and contribute to scalable support processes. We value an entrepreneurial, AI‑driven mindset and a customer‑first approach; office-based with a strong perks package and equity.
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📌 AI-Driven Customer Solutions Specialist (Alberta)
🏢 Rokt
📍 Alberta