Join TEEMA as a Desktop Performance Analyst in Edmonton, Alberta, specializing in troubleshooting and optimizing Windows 10/11 workstations. Bring your expertise in diagnosing performance issues to enhance user experiences.

In this senior-level position, you'll focus on analyzing and resolving inconsistencies in Windows 10/11 environments. Your hands-on experience in desktop support will allow you to perform root-cause analyses, compare configurations, and recommend effective solutions. You'll be responsible for investigating user profile issues, software installations, and hardware configurations.

Key Responsibilities:
• Analyze and troubleshoot Windows 10/11 workstation performance
• Conduct hands-on root-cause analysis of issues
• Investigate endpoint configuration and software impacts




• Document findings and present recommendations to the tech team
• Assist with endpoint decommissioning as required

Requirements:
• Robust experience with Windows 10/11 desktop support
• Senior-level troubleshooting expertise (Tier 2-3)
• Knowledge of OS upgrades and endpoint configuration
• Ability to investigate issues independently
• Excellent communication skills for technical documentation

Utilize your analytical skills to enhance the performance and reliability of endpoints at TEEMA in Edmonton.
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📌 Performance Analyst for Windows 10/11 (Alberta)
🏢 TEEMA
📍 Alberta