Become an essential part of CityView's team as a Remote Implementation Specialist. Collaborate with clients to define requirements, configure solutions, and provide impactful training sessions.

In this fully remote role, you'll report to the Manager of Qualified Services and focus on understanding customer needs to enhance service delivery. Key responsibilities include defining business requirements, process mapping, and facilitating discovery sessions. Your role emphasizes software configuration rather than development, ensuring that clients receive maximum value from the CityView platform.

Key Responsibilities:
• Define and document customer business requirements
• Configure workflows and business rules in CityView
• Facilitate discovery sessions to gather client needs




• Conduct training sessions for end-users remotely
• Collaborate with cross-functional teams for successful implementations

Requirements:
• 5+ years in software configuration and business process analysis
• Understanding of local government business processes
• Strong analytical and problem-solving skills
• Excellent verbal and written communication
• Ability to travel up to 15% in Canada and US

Leverage your skills in business analysis and software configuration to drive impact for CityView clients across North America.
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📌 Remote Implementation Specialist at CityView (Manitoba)
🏢 MediSolution
📍 Manitoba