Be part of Financeit’s success as a Bilingual Client Success Specialist. This hybrid position assists in onboarding new merchants and supports existing clients primarily in the Quebec market.
At Financeit, we are looking for a detail-oriented Bilingual Client Success Specialist. You will play a pivotal role in training newly approved merchants on our platform while providing ongoing support to enhance their customer experience. Ideal candidates have a strong customer service focus and demonstrate excellent communication skills in a fast-paced setting.
Key Responsibilities:
• Facilitate positive transitions for current merchants • Train businesses to leverage financing tools • Help new Partners generate consistent sales • Organize and execute training sessions effectively • Track and report all sales activities meticulously
Requirements: • 2+ years of customer service or sales experience • Bilingual English and French skills required • Exposure to consumer lending or SaaS preferred • Solid organizational and multitasking abilities • Proficient in Salesforce or related CRM platforms
Utilize your expertise in customer success and sales to drive the growth of Financeit’s client partnerships. #J-18808-Ljbffr