Lead a successful sales team at Michaels in St. John's, NL, focusing on an engaging customer experience and high sales results. Drive performance through effective coaching and operational excellence.

Michaels is seeking a Sales Manager to champion a high-performing selling culture. With over three years of retail leadership experience, you'll oversee front-end operations and ensure adherence to brand standards. Your role includes modeling customer experience behaviors and holding the team accountable for achieving sales KPIs.

Key Responsibilities:
• Assist Store Manager in managing compliance with SOPs
• Ensure execution of company policies and hold team accountable
• Coach best-in-class customer experience and selling behaviors




• Provide Manager-on-Duty coverage for service standards
• Promote customer enrollment in Loyalty Rewards Program

Requirements:
• 3+ years of retail leadership experience
• Ability to lift and carry merchandise up to 50 pounds
• Experience in a fast-paced retail workplace
• Excellent communication and coaching skills
• Flexible to work nights and weekends

This role demands strong leadership and a commitment to creating exceptional shopping experiences at Michaels.
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📌 Sales Manager at Michaels, St. John's (Newfoundland and Labrador)
🏢 Michaels Stores
📍 Newfoundland and Labrador