Elevate customer outcomes as a Customer Success Manager for OpenBlue at Johnson Controls in Costa Rica. Your insights will drive energy efficiency and enhance building performance.

As a key player in Johnson Controls, you will facilitate the successful deployment of OpenBlue solutions. Engaging directly with customers, you’ll ensure their needs are met by providing expert training and support. This dynamic role seeks an individual ready to navigate challenges in a startup-like environment while delivering exceptional results.

Key Responsibilities:
• Manage the customer lifecycle with OpenBlue solutions
• Conduct training sessions and monitor usage analytics
• Address technical support issues and provide solutions




• Conduct health checks and customer satisfaction surveys
• Advocate for customer needs within the company

Requirements:
• Bachelor's degree in engineering or business
• 5+ years in energy management or HVAC systems
• Robust customer advocacy and communication skills
• Experience in building automation technologies
• Organized project management capabilities

Join us at Johnson Controls to help customers realize their energy management goals and drive sustainable building solutions.
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