Join IMP Solutions as a Tier 2 IT Administrator in Halifax, Nova Scotia and enhance your skills in server and network management. Deliver outstanding service while tackling technical challenges head-on.

In this critical role within our Managed Services team, you'll provide vital support for client IT infrastructures. The position demands a proactive approach and strong technical aptitude, with a focus on resolving a variety of IT issues—ensuring systems are secure and operational. Your customer-first mindset will be key to your success in this role.

Key Responsibilities:
• Take ownership of monitoring alerts and issues
• Contact customers to validate issues and provide updates
• Document incidents accurately in the ticketing system




• Provide troubleshooting for hardware and software
• Administer network infrastructure and respond to alerts

Requirements:
• Minimum three years of IT support experience
• Relevant educational background in Computer Science
• Proficient in operating systems and network environments
• Strong analytical and communication skills
• Detail-oriented and capable of thriving in a quick-paced setting

Make a meaningful impact in the IT sector with IMP Solutions by utilizing your technical expertise.
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📌 Tier 2 IT Support Administrator Needed (Nova Scotia)
🏢 I.M.P. Group International
📍 Nova Scotia