Boost your career in the automotive industry as a Service Advisor at Lexus Downtown. This in-person position emphasizes exceptional customer service and a passion for vehicles.

At Lexus Downtown, part of Downtown AutoGroup, you will serve as a vital consultative link between our valued customers and service technicians. Your role encompasses understanding customer needs, managing work orders, and ensuring quality service delivery. Join a professional team dedicated to creating lifetime guests and enhancing guest satisfaction through personalized service.

Key Responsibilities:
• Greet customers and determine their service needs
• Advise on necessary services and repairs clearly
• Create and manage detailed work orders efficiently




• Collaborate with technicians for service accuracy
• Communicate service status and follow up post-service

Requirements:
• 2-3 years of service advisor experience preferred
• Robust automotive knowledge and repair process insight
• Exceptional verbal and written communication skills
• Proven customer service with long-term relationship focus
• Ability to upsell and educate on additional services

Utilize your customer service, automotive knowledge, and communication skills at Lexus Downtown to shape a positive service experience.
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📌 Lexus Downtown Automotive Service Advisor (Ontario)
🏢 Downtown AutoGroup
📍 Ontario