Drive operational success at ICE as an Operations Manager, focusing on the efficient delivery of support services. This is a hands-on role aimed at enhancing customer satisfaction.

As Operations Manager, you'll coordinate critical functions within the Service Delivery team, ensuring that support services run smoothly. You will collaborate closely with management to tackle challenges, resolve issues, and implement improvements that align with business objectives. Your leadership will be vital for maintaining high standards across all departments.

Key Responsibilities:
• Oversee daily management of service operations
• Facilitate operational reviews with team leaders
• Ensure Helpdesk requests are prioritized and resolved
• Manage Parts Administration for timely supplies
• Drive Smartcall usage for better problem resolution

Requirements:
• Demonstrated operational leadership experience
• Background in Helpdesk or Scheduling management
• Solid multi-tasking and decision-making skills
• Detailed problem-solving expertise
• Ability to leverage data for performance improvements

Elevate service delivery standards at ICE with your operational leadership skills.
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📌 ICE Operations Manager Opportunity (Ontario)
🏢 ICE - Industrial Cleaning Equipment
📍 Ontario