Customer Service Representative at Motion Industries (Ontario)

Customer Service Representative at Motion Industries (Ontario)

05 Sep
|
Genuine Parts
|
Ontario

05 Sep

Genuine Parts

Ontario

Enhance customer satisfaction with Motion Industries as a Customer Service Representative. Manage order fulfillment and customer inquiries through multiple communication channels.

This role requires close supervision while fulfilling customer orders and efficiently managing calls. You will respond to inquiries, enter orders, and work to influence gross profit through effective negotiation. Building robust customer relationships is crucial to encourage repeat business, while ensuring inventory levels meet customer needs.

Key Responsibilities:
• Respond to customer inquiries about products and orders
• Place orders via phone, email, and counter sales
• Negotiate pricing to maximize gross profit
• Build relationships to drive repeat business
• Determine cost-effective shipping methods for orders

Requirements:
• High school diploma or GED required
• 0-3 years related experience preferred
• Strong communication skills in various formats
• Ability to multi-task and manage time effectively
• Basic computer skills for processing information

Drive customer engagement and order accuracy as part of the Motion Industries team.
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📌 Customer Service Representative at Motion Industries (Ontario)
🏢 Genuine Parts
📍 Ontario

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