Shape the future of credit card offerings at Vancity as a Senior Manager. Focus on improving member journeys through innovative digital solutions in a remote setting.

As the Senior Manager of Credit Card Digital Experiences, you will spearhead the roadmap for enhancing the member experience at Vancity. Your role will involve identifying barriers in the cardholder journey and implementing data-driven enhancements to streamline processes and improve member satisfaction. You'll partner with cross-functional teams to deliver impactful strategies in credit card products.

Key Responsibilities:
• Drive the digital framework for credit card member journeys
• Identify and resolve friction across various touchpoints
• Collaborate with various teams on initiative delivery




• Develop and implement product strategies based on insights
• Manage priorities balancing growth and compliance

Requirements:
• Bachelor’s degree in relevant fields or equivalent experience
• 7+ years in product management within financial services
• Expertise in credit card products and user experience
• Experience with agile methodologies
• Solid analytical skills in member journey optimization

Lead transformative changes in Vancity’s credit card products to create superior member experiences.
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📌 Senior Manager, Credit Card Digital Experiences (British Columbia)
🏢 Vancity (2.0)
📍 British Columbia