Lead quality care initiatives as the Patient Experience Manager at Halton Healthcare. This role emphasizes patient safety and quality improvement within a collaborative healthcare environment.

Halton Healthcare serves Oakville, Milton, and Halton Hills through its hospitals. As the Patient Experience Manager, you'll be pivotal in enhancing patient experiences, ensuring safety protocols, and promoting quality care principles. Your expertise in quality improvement will drive adherence to Health Standards and Accreditation requirements.

Key Responsibilities:
• Develop and execute patient safety improvement initiatives
• Monitor quality processes and address patient safety concerns
• Oversee patient-relations feedback and reporting systems




• Analyze data to guide quality improvements and recommendations
• Engage Patient and Family Partners through co-design methodologies

Requirements:
• Bachelor’s degree in a health-related field; Master’s preferred
• Minimum 5 years’ experience in quality improvement roles
• Advanced training in Quality and Patient Safety
• Robust analytical and communication skills
• Proficient in healthcare data management tools

Your leadership will ensure exceptional patient care aligned with Halton Healthcare’s mission.
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📌 Patient Experience Manager at Halton Healthcare (Ontario)
🏢 Jackalope Digital
📍 Ontario