Senior ServiceNow CSM Lead — Process Automation (Quebec City)

05 Sep

Jobtailor

Quebec City

05 Sep

Jobtailor

Quebec City

Jobtailor is seeking a seasoned Business Systems Analyst to lead ServiceNow CSM initiatives. You will collaborate with product owners, architects, developers, and stakeholders to capture requirements, write user stories, and define acceptance criteria.
The role emphasizes process improvement, automation, and scalable solutions within enterprise environments. The ideal candidate has 7+ years in business analysis, robust ServiceNow CSM experience, and proficiency with Salesforce integrations.

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📌 Senior ServiceNow CSM Lead — Process Automation (Quebec City)
🏢 Jobtailor
📍 Quebec City

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