Lead creative claims and loss prevention efforts at Nova Mutual, shaping the future of mutual insurance in Ontario. Drive strategic initiatives and foster a culture of excellence.

As the Director of Claims and Loss Prevention, you will report to the Chief Operating Officer and guide a dedicated team of professionals. This senior role requires at least 10 years of experience in the insurance sector, with a focus on complex claims and risk management. You will establish effective operational practices and impactful loss prevention strategies while enhancing service quality and regulatory compliance.

Key Responsibilities:
• Provide strategic direction to the claims team
• Oversee claims operations for optimal performance
• Develop loss prevention strategies to minimize risk




• Monitor claims trends and provide reports to leadership
• Lead quality assurance programs and continuous improvements

Requirements:
• Degree in Insurance, Business Administration, or related field
• 10+ years in insurance, 3+ in a leadership role
• Extensive experience with complex claims management
• Strong knowledge of regulatory requirements
• Exceptional communication and problem-solving skills

Shape the future of mutual insurance and lead the claims team at Nova Mutual with expertise and integrity.
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📌 Director of Claims Operations at Nova Mutual (Ontario)
🏢 Nova Mutual Insurance
📍 Ontario