Support Real Estate Middle Office (REMO) Managers in Construction Draws and File Intake processes

Support the REMO team in delivering superior client service and maintaining solid relationships

Gather information required for REMO file intake from Synergy, CMS, SharePoint, ECM, and team members

Build SharePoint trackers for new projects by comparing EOI, Approved T & C documents, and Approved Synergy CCR

Assist in building Excel spreadsheets for monthly margined operating loan calculations for Low Rise Homebuilder lines

Manage documents in SharePoint for ease of reference for REMO managers

Provide timely monthly project draw assistance and ongoing administration follow-up

Verify collateral security panels, ensure binders are sent to BSC by lawyers, follow up on complex margin files, and order title searches, loan histories, or other required data

Complete monthly Management Reports and cross-check SharePoint against EDW/REMO Indicator Reports and OSFI input

Update SharePoint lists as new information needs to be tracked

Format regional presentations and reports and verify documentation is complete and accurate before processing

Manage Right-fax and the REMO generic inbox, redirecting items the same day and escalating as appropriate





Identify process improvement opportunities and help implement changes that enhance client and employee experience

Requirements

Strong Administrative and organization skills

Knowledge of bank systems

Strong MS Excel skills

Ability to multi-task efficiently during high volume periods

Experience with RBC Commercial Banking (nice to have)

Knowledge of RBC bank operations (nice to have)

Experience with Synergy (nice to have)

Core Competencies
Demonstrates strong administrative and organizational skills while effectively managing documentation and client interactions. Proficient in utilizing tools like SharePoint and Excel to support project tracking and reporting in a banking environment.

Highest-signal resume keywords

Strong Administrative Skills

MS Excel Proficiency

SharePoint Management

Knowledge of Bank Systems

Multi-Tasking Ability

Soft Skills

Organizational Skills

Client Service Orientation

Industry Keywords

RBC Commercial Banking

RBC Bank Operations

Construction Draws

File Intake Processes

Management Reports

Tools & Technologies

SharePoint

Excel

Synergy

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📌 Administrative Associate (Ontario)
🏢 Jobtailor
📍 Ontario