Elevate customer service standards as Supervisor at Naka Power Utilities, Yellowknife, Northwest Territories. Lead a dedicated team and ensure exemplary service for all customers.

You will supervise customer service and administrative functions at Naka Power Utilities (NWT). Your role is crucial for delivering responsive service and overseeing billing activities while building robust community relationships. This position emphasizes leadership and collaboration with local partners and Indigenous organizations.

Key Responsibilities:
• Guide day-to-day customer service and administration
• Ensure accurate billing and revenue processes
• Support business and regulatory planning requirements
• Develop and improve operations and policies
• Foster a cooperative customer-focused team environment

Requirements:
• Degree or diploma in Business Administration
• At least 7 years of relevant supervisory experience
• Robust problem-solving and organizational skills
• Knowledge of accounting practices essential
• Proven commitment to excellent customer service

Drive impactful community engagement and customer service excellence with Naka Power Utilities.
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📌 Supervisor for Administration and Customer Service (Northwest Territories)
🏢 CA
📍 Northwest Territories