05 Sep
|
Aramark Canada
|
Ontario
05 Sep
Aramark Canada
Ontario
Become a key player at Aramark as a Bilingual Client Success and Systems Specialist, providing comprehensive support and training to ensure client satisfaction. Merge your customer service passion with tech expertise.
In this role, you will focus on driving user adoption and ensuring that clients understand how to effectively utilize Aramark's systems. Your responsibilities will involve technical support, user training, and system maintenance to foster positive client relationships. You will be instrumental in enhancing the overall customer experience and ensuring compliance with contract initiatives.
Key Responsibilities:
• Deliver training and support for users
• Maintain database integrity and accuracy
• Participate in user acceptance testing for upgrades
• Collaborate with Account Managers to increase adoption
• Document communications within the CRM
Requirements:
• Minimum three years in software support or customer service
• Bilingual in English and French for effective communication
• Strong analytical skills for identifying trends
• Experience with Microsoft Office and CRM systems
• Relationship management skills
Support and elevate client engagement through cutting-edge solutions at Aramark.
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📌 Aramark Bilingual Client and Systems Support Specialist (Ontario)
🏢 Aramark Canada
📍 Ontario