Join Sun Life as a bilingual Disability Claims Consultant, managing sensitive claims with empathy and expertise. This role requires exceptional decision-making and case management skills within a hybrid work environment.

You’ll be responsible for assessing disputed disability claims and providing support to Disability Case Managers to ensure optimal claim decisions. Your analytical skills will help identify information gaps and manage third-party assessments while communicating with clients compassionately. Collaborate with your team to improve service quality and financial commitments at Sun Life.

Key Responsibilities:
• Assess disputed claims according to service standards
• Communicate tactfully with clients during appeals




• Support Case Managers in claim decision processes
• Identify information gaps and request assessments
• Report trends to enhance overall claims processes

Requirements:
• Bilingual in French and English, oral and written
• 3-5 years of disability claims experience
• Solid analytical and problem-solving skills
• Exceptional verbal and written communication skills
• Solid understanding of disability insurance policies

Bring your analytical abilities and empathy to make a positive impact at Sun Life.
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📌 Bilingual Disability Claims Consultant Canada (Alberta)
🏢 Sun Life
📍 Alberta