Lead Scrum ceremonies and facilitate planning, prioritization, and implementation activities

Support the development and implementation of annual Objectives and Key Results (OKRs) and quarterly deployment plans

Ensure alignment between business priorities and team commitments

Manage dependencies, remove obstacles, and enable teams to achieve their objectives within agreed timelines

Manage deployment plans and track progress against milestones

Coordinate activities across teams and provide transparent status reports

Identify, track, and manage risks, issues, dependencies, and constraints

Facilitate issue resolution through collaboration, escalation, and mitigation plans

Build relationships with senior executive stakeholders, vendors, and technology and business teams

Manage expectations, foster alignment, and ensure transparency regarding progress, risks, decisions, and priorities

Drive continuous improvement in team effectiveness, deployment methods, and operational processes

Promote collaboration, transparency, and knowledge sharing

Clarify team objectives and interdependencies and empower teams to achieve expected outcomes

Requirements

Bachelor’s degree in Computer Science, Engineering, Commerce, or Business Administration

At least 7 years of experience as a Scrum Master or Agile Project Manager

At least 2 years of experience working on one or more digital transformation or digitization projects

In-depth knowledge of the software development life cycle (SDLC)

Knowledge of Agile and DevOps principles and the Scrum and Kanban frameworks





Scrum Master or project management certification (e.g., PMP, PMI-ACP, CSM, DASSM) is an asset

Experience in finance, insurance, or products and services is an asset

Knowledge of Azure DevOps and Planview applications is an asset

Project management experience is an asset

Fluency in both of Canada’s official languages (English and French) is an asset

Must be legally authorized to work in Canada at the time of application; Canadian citizens and permanent residents preferred

Must meet government security requirements

Core Competencies
Demonstrates expertise in Agile methodologies, particularly Scrum and Kanban, with a strong focus on facilitating team collaboration and driving continuous improvement. Proven ability to manage project timelines, dependencies, and stakeholder relationships while ensuring alignment with business objectives.

Highest-signal resume keywords

Scrum Master Experience

Agile Project Management

Software Development Life Cycle (SDLC)

Azure DevOps Knowledge

Bilingual in English and French

Hard Skills

Agile Methodologies

Scrum Framework

Kanban Framework

Digital Transformation

Project Management

Soft Skills

Collaboration

Communication

Problem-Solving

Relationship Building

Continuous Improvement

Certifications & Qualifications

PMP

PMI-ACP

CSM

DASSM

Industry Keywords

Finance

Insurance

Digital Transformation

Stakeholder Management

Objectives and Key Results (OKRs)

Tools & Technologies

Azure DevOps

Planview

#J-18808-Ljbffr

📌 Scrum Master, Digital Channel and Insurance (Quebec City)
🏢 Jobtailor
📍 Quebec City