On behalf of our Banking client, Procom is searching for a Business Analyst (GenAI) for a 12 month contract role (possible extension/conversion). This position is a hybrid position with 2 days onsite at our client's Toronto office.

Business Analyst (GenAI) - Job Description:

Lead discovery and document current-state architecture, data flows, integrations, and user journeys.

Translate requirements into clear functional and non-functional specifications and manage scope, dependencies, and priorities.

Maintain and refine backlog (e.g., Jira), documentation, and delivery artifacts.

Act as primary interface with development teams to clarify requirements and support execution decisions.

Design and support test cases, including GenAI-specific validation (e.g., hallucination, bias, explainability).

Support system integration testing (SIT), user acceptance testing (UAT), and performance validation.

Coordinate governance alignment including architecture review, Responsible AI, security, and data controls.

Lead release readiness activities including documentation completeness, approvals, and stakeholder sign-off.

Capture lessons learned and support continuous improvement and scalability of solutions.

Business Analyst (GenAI) - Mandatory Skills:





10+ years of experience in Business Analysis or Technical Business Analysis in a complex enterprise setting.

Experience translating technical solutions into business requirements and user journeys.

Strong understanding of APIs, data flows, integrations, and solution architecture concepts.

Experience across the full delivery lifecycle (requirements, build support, testing, release).

Strong stakeholder management skills across business and technology teams.

Experience working in regulated environments with risk, compliance, and governance considerations.

Familiarity with GenAI concepts including prompts, model behavior, and associated risks.

Business Analyst (GenAI) - Nice-to-Have Skills:

Experience in financial services or banking.

Exposure to GenAI or advanced analytics programs.

Experience with tools such as Jira for backlog and delivery management.

Familiarity with Responsible AI, security, and architecture governance processes.

Business Analyst (GenAI) - Assignment Length:
This is a permanent position.

Business Analyst (GenAI) - Start Date:
ASAP.

Business Analyst (GenAI) - Assignment Location:
Toronto, Ontario, Canada. Hybrid work arrangement with 2 days in the office.

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📌 Technical Business Analyst- Gen AI (Ontario)
🏢 Procom
📍 Ontario