Benefits:

Bonus based on performance

Market-competitive salary

Training & development

Qualicare - Toronto West

Reports to: Executive Manager, Qualicare

Toronto West

About Qualicare Toronto West
Qualicare Toronto West is a home care organization delivering comprehensive, nurse managed 360 degree care to families across North York and surrounding communities.

Our model combines clinical oversight, personalized care planning, and strong collaboration with families and healthcare partners. We are committed to delivering both breadth of service and depth of care.

As we enter a focused growth phase, we are seeking an experienced Business Development Manager to lead strategic expansion within our territory.

Position Overview
The Business Development Manager, reporting to the Executive Director, owns revenue growth within the territory by developing, activating, and expanding high-value healthcare referral partnerships. This role is accountable for generating qualified client referrals that convert into active service agreements and for positioning Qualicare Toronto West as the preferred nurse-managed home care provider within the community.

The Business Development Manager will coordinate and manage business development within defined geographic area and ensure consistent, profitable growth in revenue through assessing, planning, implementing and evaluating local marketing & business opportunities. The Business Development Manager works closely with the Executive Director to ensure smooth referral handoff, proactive follow-up, and optimization of referral-to-client conversion.

Key Responsibilities
Strategic Revenue Growth





Develop and execute a structured business development strategy aligned with quarterly targets and key performance indicators.

Build, prioritize, and actively manage a high-value referral pipeline targeting accounts with strong recurring referral potential

Generate qualified leads through strategic outreach and relationship cultivation

Collaborate with the Executive Director to convert referrals into active clients

Monitor territory performance metrics and proactively adjust outreach strategy to maximize referral yield and revenue impact

Professional Referral Development

Establish and deepen partnerships with hospitals, rehabilitation centers, retirement residences, primary health care providers, discharge planners, and community agencies

Position Qualicare Toronto West as the trusted nurse managed home care provider in the community

Conduct high value meetings, presentations, and educational sessions tailored to specific audiences

Represent the organization at healthcare networking events and community initiatives

Market Intelligence and Expansion

Identify new referral channels and strategic partnership opportunities

Monitor local market trends and competitive activity





Maintain Qualicare Toronto West social media presence and engage in opportunity for community outreach via different social media communications

Contribute to quarterly and annual growth planning

Accountability and Reporting

Maintain accurate CRM documentation of all business development activity

Provide weekly pipeline and performance reporting

Track referral volume, conversion trends, and revenue impact

Maintain disciplined follow up with referral partners

Performance and Compensation

This is a field based, outcome driven role measured by quarterly revenue growth, increase in qualified referral partnerships, growth in monthly referral volume, and referral to client conversion rate.

Compensation includes a base salary plus performance-based bonus tied to achievement of quarterly revenue and referral growth targets.

Qualifications

Minimum one - three years' experience in business development

Healthcare, senior services, or community-based experience strongly preferred

Demonstrated success in territory growth and revenue expansion

Strong consultative skills within professional environments

Excellent relationship building and presentation skills

Experience managing pipeline through CRM systems

Familiarity with social media platforms

Valid driver's license and access to a vehicle

Core Competencies

Strategic and growth-oriented mindset

High emotional intelligence

Strong business acumen

Self-directed and accountable

Professional presence and confident communicator

Alignment with nurse-led client-centered values

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📌 Business Lead Coordinator (Ontario)
🏢 Qualicare, Toronto West
📍 Ontario