Digital Experience Advisor (Quebec City)

Digital Experience Advisor (Quebec City)

05 Sep
|
Jobtailor
|
Quebec City

05 Sep

Jobtailor

Quebec City

Maximize the value delivered by the Agile team for the “I Manage” member journey in property and casualty insurance.

Evolve the self-service experiences offered to members by translating business priorities into concrete digital solutions.

Ensure the quality, consistency, and prioritization of the product backlog to enable the continuous delivery of digital improvements.

Serve as the product subject-matter expert for multidisciplinary teams.

Break down priority features into clear, complete, and testable user stories in collaboration with UX, analysis, and delivery teams.

Maintain a structured, prioritized, and delivery-ready product backlog by managing dependencies and priorities.

Align the team’s work with PI objectives, business value, and stakeholder expectations.

Participate in Agile ceremonies to support planning, delivery, and continuous improvement.

Clarify requirements, answer questions from the delivery team, and facilitate decision-making.

Collaborate with the Product Manager and partner teams to prepare for PI Planning, manage dependencies, and contribute to the train’s objectives.

Ensure the functional quality of delivered solutions and compliance with acceptance criteria, the Definition of Done, and non-functional requirements.

Serve as the product point of contact for business experts, Operations, Compliance teams, and partners.

Analyze pain points, observed outcomes, and optimization opportunities.

Contribute to the evolution of a strategic digital journey designed to simplify the member experience and increase operational efficiency.

Requirements

Bachelor’s degree in business administration, computer science, marketing, or a related field.





At least 10 years of experience delivering digital products, ideally in the insurance or financial services sector.

Advanced proficiency in French and English, both spoken and written, due to interactions with French- and English-speaking colleagues, partners, clients, or suppliers.

Solid knowledge of Agile practices and a solid understanding of the SAFe framework.

Excellent analytical, problem-solving, and decision-making skills in complex environments.

Self-motivated, with a proven ability to influence and mobilize stakeholders.

Strong communication skills and the ability to explain complex concepts to a variety of audiences.

Experience in property and casualty insurance, digital self-service, or product backlog management tools is a significant asset.

Core Competencies
Demonstrates expertise in Agile practices and the SAFe framework, with a strong focus on delivering digital products in the property and casualty insurance sector. Proficient in managing product backlogs, facilitating stakeholder collaboration, and enhancing member experiences through strategic digital solutions.

Highest-signal resume keywords

Agile Practices

SAFe Framework

Product Backlog Management

Digital Product Delivery

Bilingual Proficiency in French and English

Hard Skills

Digital Product Delivery

Product Backlog Management

User Story Development

Analytical Skills

Problem-Solving Skills

Soft Skills

Strong Communication Skills

Influencing Stakeholders

Decision-Making Skills

Self-Motivated

Industry Keywords

Property and Casualty Insurance

Digital Self-Service

Compliance

Stakeholder Management

Continuous Improvement

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📌 Digital Experience Advisor (Quebec City)
🏢 Jobtailor
📍 Quebec City

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