Lead the Customs - Dedicated Services team at Farrow, a subsidiary of Kuehne+Nagel, in Windsor, Ontario. This role focuses on client service, compliance management, and team leadership.

As the Customs Manager, you will oversee operations within the department, ensuring effective processing of client entries. Your expertise in customs brokerage is crucial for developing best practices, training staff, and maintaining the highest quality service standards. Foster strong client relationships and adapt department procedures to meet evolving client needs.

Key Responsibilities:
• Address client inquiries and resolve service issues
• Develop and maintain high-quality processes and procedures
• Train employees on complex customs-related tasks
• Stay updated on industry regulations (CSCB, CAIE, CBSA)
• Review and prepare performance reports as needed

Requirements:
• High School Diploma is required
• Certified Customs Specialist (CCS) designation
• 5+ years in Customs Brokerage with 2 years in supervision
• Excellent interpersonal and analytical skills
• Proficient in MS Office programs

Drive effective customs compliance and client satisfaction as a leader at Farrow.
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📌 Customs Manager at Farrow (Ontario)
🏢 Farrow
📍 Ontario