Yotpo is seeking an experienced Customer Success/SEO strategist to own post-onboarding relationships, drive renewal and expansion, and partner with Product to shape the roadmap. You will lead executive QBRs, build multi-threaded relationships across organizations, and use AI and discovery concepts to inform strategies. The role emphasizes solid communication, a builder mentality for early-stage environments, and comfort with defining success metrics and playbooks in a hybrid work model.
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📌 Strategic CSM: SEO, AI Discovery & Growth (Toronto)
🏢 Yotpo
📍 Toronto