About the Role Our client is seeking a highly experienced and results-oriented Senior Claims Manager to lead their claims department in Kimberley . You will be responsible for overseeing the entire claims handling process, ensuring efficiency, accuracy, and customer satisfaction. This leadership position requires developing and implementing claims strategies, managing a team of adjusters and support staff, and controlling claims costs effectively. Your expertise will be pivotal in maintaining the company's reputation for fair and timely claims resolution while driving operational excellence.
Key Responsibilities Lead and manage the day-to-day operations of the claims department, supervising claims staff.
Develop and implement effective claims handling procedures, policies, and service standards.
Monitor claims performance metrics, including cycle times, settlement costs, and customer satisfaction.
Manage large, complex, or high-value claims, providing guidance and expertise.
Ensure compliance with all relevant legal and regulatory requirements in claims handling.




Identify opportunities for process improvement and cost containment within the claims function.
Requirements Extensive experience in insurance claims management, with a proven record of leadership.
Deep understanding of various insurance lines, claims processes, and regulatory frameworks.
Demonstrated ability to manage and motivate a claims team effectively.
Strong analytical, decision-making, and strategic planning skills.
Relevant professional qualifications in insurance or claims management are essential.
Benefits Substantial salary and bonus structure reflecting the senior leadership role.
Hybrid work arrangement offering flexibility and work-life balance.
Comprehensive executive perks package, including health and retirement plans.
Opportunities for strategic input and impact on company-wide initiatives.
A challenging and rewarding leadership opportunity in the insurance sector.

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📌 Senior Claims Manager (British Columbia)
🏢 Placements24
📍 British Columbia