Join MasterBUILT Hôtels as a Night Auditor/Guest Services Associate at Microtel Val-d'Or. Ensure remarkable guest experiences through attention to detail and proactive service.

In this role, you will be fundamental in maintaining the quality and cleanliness of the property. Bring your 1-2 years of customer service experience to enhance guest communication and operational efficiency. Your tasks will include managing check-ins, providing information, and collaborating with multiple departments.

Key Responsibilities:
• Register guest arrivals and departures accurately
• Ensure each guest receives outstanding service
• Manage guest requests promptly and professionally
• Respond to guest feedback with positive solutions
• Maintain cleanliness of the workspace

Requirements:
• 1-2 years of customer service experience required
• Hospitality experience is a plus
• Competence with office equipment is necessary
• Excellent customer service and interpersonal skills
• High school diploma or equivalent required

Discover your potential within a rapid-paced environment that values teamwork and guest service excellence at Microtel.
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📌 Night Auditor/Guest Services Associate (Quebec City)
🏢 Custom Software Systems
📍 Quebec City