Lifemark Health Group is seeking a bilingual Helpdesk Agent Tier 1 to work remotely supporting employees across Canada. You will report to the Senior Helpdesk Manager in a highly cooperative, client‑focused environment.
Responsibilities include daily ticket management, clear user guidance, and escalation of complex issues to the appropriate level of support, with a focus on maintaining high user satisfaction and seamless IT operations across divisions.
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📌 Bilingual IT Helpdesk Agent - French/English - Remote (Nova Scotia)
🏢 Lifemark Health Group
📍 Nova Scotia
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